Store Policy
Customer Care
At Indigo & Poppy, we are committed to providing a seamless and delightful shopping experience for our customers. We meticulously inspect every product to ensure that it meets our stringent quality standards. From the moment you explore our website to the moment you receive your order, we strive to exceed your expectations with exceptional customer service and attention to detail.
Thank you for choosing Indigo & Poppy as your go-to home furnishing brand. We invite you to explore our collection and experience the luxury of pure fabrics, expert craftsmanship, and timeless elegance.
​
For customer care, please reach out to via email or call mentioned in Contact Us.
Privacy & Safety
At Indigo & Poppy, we take your privacy very seriously. Our privacy policy is subject to change from time-to-time without prior notice, hence, please review this policy periodically. Your use of the Website constitutes an acceptance of our privacy policy.
​
Information We Collect
-
Your contact details, website account details
-
Your previous orders and transaction information
-
Cookies & session log information on the Website.
-
E-mail communication by you directly
Above enables us to: 1) process your order; and/or 2) understand your behavior and preferences such that we can deliver the best customer service and experience. We may also use this information for marketing purposes including but not limited to informing you about deals, offers, new launches, order status, etc. You may choose to opt out of these communications anytime by writing to us.
​
We will use your information, if required, in legal disputes or other legal processes in order to comply with any statutory or regulatory requirement and in cases of troubleshooting problems, detecting and protecting against error, fraud and other criminal or illegal activity, to collect dues/fees owed, enforce our Terms, prevent abuse of our products and services, and prevent violation of the rights of third-parties, other users, or the general public.
Wholesale Inquiries
Yes, we do take bulk orders. You can email or call us for enquiry.
Payment Methods
- Credit / Debit Cards
- UPI
- Offline Payments
- COD (Delhi NCR)